Citrix : Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6

13/09/2018 @ 9:00 am - 17/09/2018 @ 4:30 pm

Course Code: CXD-203

Course Duration: 5 Days

Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/citrix/virtualisation/cxd-203.html

The Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.

During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies) and troubleshooting common issues.

Please be advised that this course has been replaced by the CXD-210 course.

Before taking this course, Citrix recommends that students have:

An understanding of server, desktop and application virtualization concepts
Experience with Windows Server 2012 R2, specifically: Active Directory, Domains, Groups and User Accounts, Organizational Units, Group Policy Objects
Experience with Windows 7 and Windows 8.1 user interfaces
Basic storage knowledge (manage existing storage types, add new storage)
Basics of Citrix licensing
Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
Basic understanding of the different types of profiles (local, roaming, mandatory)
Completed the following courses or can demonstrate equivalent knowledge: CXA-104 Citrix XenApp 7.6: Overview

Content

Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
XenApp or XenDesktop
XenApp and XenDesktop Architecture Overview
User Layer
Citrix Receiver
Access Layer
Citrix NetScaler
Citrix StoreFront
Discussion Question
Control Layer
Delivery Controller
Machine Creation Services
Citrix Provisioning Services
Hypervisor
Virtual Delivery Agent
Discussion Question
Resource Layer
Applications
Operating System Image
Citrix Profile Management
Policies
Personal vDisk
Management Layer
Citrix Studio
Citrix Director
Discussion Question
XenApp and XenDesktop Sites
Ports
New Features
Deprecated Features
Discussion Question
Reinforcement Exercise: XenDesktop 7 Components
Module 2: Managing Licenses and Delegating Administration
Managing Licenses in Studio
Discussion Question
Types of Licenses
Downloading, Allocating, and Importing a License File
To Download, Allocate, and Import a License File
Discussion Question
Adding a License Administrator
To Add a License Administrator
Managing Delegated Administration
Administrators
Roles
Scopes
To Add an Administrator
To Create a Custom Scope Using Studio
To Edit a Custom Scope
To Create a Custom Role
To Edit a Custom Role
To Edit an Administrator’s Permissions
Running a Delegated Administration Report
To Run a Delegated Administration Report
Discussion Question
Using PowerShell
Discussion Question
Monitoring Configuration Logs
To Display Configuration Log Content
To Generate Configuration Log Reports
To Change the Configuration Log Settings
Discussion Question
Troubleshooting: Managing Licenses and Delegated Administration
Reinforcement Exercise: Configuring Roles and Scopes
Module 3: Managing and Monitoring the Hypervisor
Architecture Overview
Creating a Virtual Machine from an ISO
Creating a Virtual Machine
To Create a Virtual Machine From an ISO
To Install a Windows OS onto a Virtual Machine
Installing XenServer Tools
To Install XenServer Tools on a Virtual Machine
Generalizing the Virtual Machine
To Generalize the Virtual Machine
Creating a Template
To Create a Template from a Virtual Machine
Managing Virtual Machines within a Hypervisor
Creating a Virtual Machine
To Create a Virtual Machine Using XenCenter
Taking a Snapshot
To Take a Snapshot in XenCenter
Discussion Question
Restoring a Virtual Machine From Sysprep
To Restore a Virtual Machine from Sysprep
Copying a Virtual Machine
To Copy a Virtual Machine Using XenCenter
Discussion Question
Reverting to a Snapshot
To Revert to a Snapshot in XenCenter
Discussion Question
Adjusting Virtual Machine or Template Resources
Adding Storage to a Virtual Machine or Template
To Add Storage to a Virtual Machine or Template in XenCenter
Adjusting the Storage Allocated to a Virtual Machine
To Adjust the Storage Allocated to a Virtual Machine in XenCenter
Adjusting the Memory Allocated to a Virtual Machine or Template
To Adjust Virtual Machine or Template Memory Allocations in XenCenter
Adjusting vCPUs Allocated to a Virtual Machine or Template
To adjust the vCPUs allocated to a Virtual Machine or Template in XenCenter
To Remove a Virtual NIC in XenCenter
Managing a Virtual NIC
To Remove a Virtual NIC in XenCenter
To Add a Virtual NIC in XenCenter
To Adjust a Virtual NIC in XenCenter
To Activate or Deactivate a Virtual NIC in XenCenter
Discussion Question
Configuring and Customizing Alerts
To Configure and Customize Alerts in XenCenter
Discussion Question
Troubleshooting: Managing and Monitoring Hypervisors
Reinforcement Exercise 1: Creating a Virtual Machine Template
Reinforcement Exercise 2: Completing the Setup Process After a Sysprep
Module 4: Managing Desktops and Applications
Architecture Overview
Connecting to Resources
Managing Machine Catalogs
To Create New Resource Settings
Using Machine Creation Services
Discussion Question
Creating a Machine Catalog for Server Desktops and Hosted Applications
Installing the Virtual Delivery Agent
To Install and Configure the VDA on a Server OS
To Install and Configure the VDA on a Desktop OS
Creating a Machine Catalog for Windows Server
Using a Virtual IP Address
To Create a Server OS Machine Catalog
Creating a Machine Catalog for Windows Desktop
To Create a Desktop OS Machine Catalog
Discussion Question
Managing Delivery Groups
To Create a Delivery Group for Application Delivery
Discussion Question
To Create a Delivery Group for Anonymous User Access
To Create a Delivery Group for User Desktops
Organizing Applications in Folders
To Organize Applications in Folders
Securing Connections
Managing Resources
To Add Machines to a Machine Catalog
To Perform an Update to the Master Image Virtual Machine
To Update the Desktops in a Machine Catalog
Managing Active Directory Accounts
To Manage Active Directory Accounts
Managing Power for Machines in a Desktop OS Delivery Group
To Manage Power for Machines in a Desktop OS Delivery Group
To Reallocate Machines in a Delivery Group
To Shut Down and Restart Desktops
Enabling and Disabling Maintenance Mode
To Enable and Disable Maintenance Mode
Removing Desktops from Delivery Groups
To Remove Desktops from Delivery Groups
Deleting a Delivery Group
To Delete a Delivery Group
Deleting Machines from a Machine Catalog
To Delete Machines from a Machine Catalog
To Delete a Machine Catalog
Troubleshooting: Managing Desktops and Applications
Reinforcement Exercise: Delivering Server Desktops
Module 5: Managing StoreFront
StoreFront Architectural Overview
StoreFront Components
StoreFront Communication
Discussion Question
StoreFront Management Console
Creating a New Store
To Create and Add a New Store
Creating Anonymous User Stores
To Create a Store for Anonymous User Access
Hiding a Store
To Hide a Store
Discussion Question
Managing Authentication
Configuring Authentication
To Configure Authentication Methods
Discussion Question
Enabling End Users to Change Their Passwords
To Enable End Users to Change Expired Passwords
Managing Delivery Controllers
Adding Delivery Controllers
To Add Delivery Controllers
To Remove Delivery Controllers
Discussion Question
Removing a Store
To Remove a Store
Discussion Question
Troubleshooting: Managing StoreFront
Reinforcement Exercise: Creating and Configuring a New Store
Module 6: Managing Policies and Profiles
Policy Precedence (Studio vs. Group Policy Objects)
Creating Policies Using Studio
Unfiltered Policy
Using a Policy Template in Studio
To Create a Policy from a Template
To Create a Policy Using Studio
Applying a Policy Using Studio
To Apply a Policy
Editing a Policy Using Studio
To Edit a Policy
Prioritizing Policies Using Studio
To Prioritize a Policy
Discussion Questions
To Create a Computer Template in Studio
Exporting a Policy Template Using Studio
To Export a Policy Templateo Importing a Policy Template Using Studio
To Import a Policy Template
Running the Resultant Set of Policy (RSOP)
To Create the RSOP Using the Group Policy Management Console
Creating Policies Using Group Policy
Creating and Applying a Group Policy Object
To Create a GPO
Editing a Group Policy Object
To Edit a Policy
Using a User Template with Group Policy
To Use a User Template
Discussion Question
Importing a Policy Template with Group Policy
To Import a Policy Template
Exporting a Policy Template with Group Policy
To Export a Policy Template
Prioritizing a Policy Using Group Policy
To Change the Priority of a Policy
Discussion Question
Troubleshooting: Managing Policies
Managing End-User Profiles
Configuring Folder Redirection
To Configure Folder Redirection
Managing Profile Settings Using Citrix Policies
To Manage Profile Settings Using Citrix Policies
Resolving Conflicting Profiles
To Resolve Conflicting Profiles
Streaming End-User Profiles
To Stream End-User Profiles
Discussion Question
Troubleshooting: Profile Management
Reinforcement Exercise 1: Working with Policies
Reinforcement Exercise 2: Working with Profiles
Module 7: Managing and Monitoring Sessions, Sites, and End Users with Director
Director Overview
To Monitor an End-User Session
To Access Director
Monitoring within the Director Dashboard
Monitoring Infrastructure
To Monitor the Infrastructure
Monitoring Connected Sessions
To Monitor Connected Sessions
Monitoring Logon Duration Averages
To Monitor Logon Duration Averages
Monitoring Machine and End-User Connection Failures
To Monitor End-User Connection Failures
Monitoring and Managing End-User Sessions
Viewing End-User Sessions
To View End-User Sessions
Searching for an End User
To Search for an End User
Monitoring End-User Applications
To Monitor End-User Applications
Monitoring End-User Machine Processes
To Monitor End-User Machine Processes
Managing an End User’s Machine Power Status
To Manage an End User’s Machine Power Status
Enabling or Disabling Maintenance Mode
To Enable or Disable Maintenance Mode
Resetting an End-User Profile
To Reset an End-User Profile
Discussion Question
Monitoring HDX Channels
To Monitor HDX Channels
Sending a Message to an End User
To Send a Message to an End User
Shadowing an End-User Session
To Shadow an End-User Session
Disconnecting an End-User Session
To Disconnect an End-User Session
Logging an End User Off
To Log an End User Off
Discussion Question
Monitoring Historical Trends
To Monitor Historical Trends
Troubleshooting: Managing Sites, Sessions, and End Users with Director
Reinforcement Exercise: Using Director
Module 8: Managing Printing
Print Management Process
Default Printing Behavior
Configuring Client Printing
Modifying Client Printer Auto-Creation
To Modify Client Printer Auto-Creation Behavior
Discussion Question
Adding Session Printers
To Add Session Printers
Managing Printer Drivers
Automatic Installation of In-Box Printer Drivers
To Configure the Automatic Installation of Printer Drivers
Configuring Printer Driver Mapping and Compatibility
To Configure Printer Driver Mapping and Compatibility
Universal Printer Driver
Controlling Universal Printing Behavior
Optimizing Printing Performance
To Configure Printing Optimization
Discussion Question
Setting Up and Managing the Universal Print Server
To Set Up and Manage the Universal Print Server
Troubleshooting: Managing Printing
Reinforcement Exercise: Managing Printing
Module 9: Managing Provisioning Services
Citrix Provisioning Services
Machine Creation Services or Provisioning Services
Provisioning Services Overview and Architecture
Discussion Question
Navigating the Provisioning Services Console
To Navigate the Provisioning Services Console
To Create a Provisioning Services Master Virtual Machine
To Install the Virtual Delivery Agent (VDA)
Creating the vDisk
To Convert the Hard Drive of the Master Target Device to a vDisk
Setting the vDisk Mode
To set the vDisk Mode
Creating the Machine Catalog
To Create a Diskless Target Device Template
To Create the Machine Catalog
Discussion Question
To Assign a Machine Catalog to a Delivery Group
Discussion Question
To Update a vDisk
Promoting Updated Versions
To Promote Updated vDisk Versions
Discussion Question
VHD Chain of Differencing Disks
Merging VHD Differencing Disks
To Merge VHD Differencing Disks
Troubleshooting: Provisioning Services
Reinforcement Exercise: Provisioning Services

Objectives

Understand the XenApp and XenDesktop 7.6 architecture, components, and communication
Delegate administration and manage licenses
Manage the XenApp and XenDesktop infrastructure
Create and manage machine catalogs and Delivery Groups
Manage StoreFront
Create and manage policies and end-user profiles
Manage sessions, sites, and end users with Director
Manage printing
Manage Provisioning Services

Target Audience

This course is recommended for Operators and Administrators that need to manage an existing XenApp or XenDesktop 7.6 solution.

Certification / Further Information

In addition to field experience, this course prepares candidates for the Managing XenDesktop 7 Solutions exam. By passing the Managing Citrix XenDesktop 7 Solutions exam, candidates will gain the new Citrix Certified Associate – Apps and Desktops certification. Go here to learn more about the new Citrix Certifications.

Further Information

This course is offered as an instructor-led course with demonstrations and the practical application of concepts through hands-on exercises in a live lab environment, as well as simulations.

Book or enquire

For more information please contact us:

Enquiries in Johannesburg and Cape Town : pauli@velisaafrica.co.za

International Enquiries : hema.chugh@globalknowledge.ae

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