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Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : http://www.globalknowledge.ae/courses/cisco/collaboration/vtvs2.html

This course teaches you how to configure, operate, and maintain core visual communication components, including Cisco TelePresence endpoints, gatekeepers, multipoint control units (MCUs), and management software. In this course, you will add Cisco TelePresence to existing Cisco Unified Communications Manager (CM) environments.


The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of basic IP networking
  • Knowledge of video conferencing and streaming fundamentals

To gain the prerequisite skills and knowledge, Cisco strongly recommends the knowledge of the following courses:

  • VTVS1 – Implementing Cisco TelePresence Video Solutions, Part 1 available as E-Learning
  • CCNABC or ICND1 and ICND2
  • CCNA Video -VIVND1 (ELT) and VIVND2 or VIVND

Cisco TelePresence Endpoints Overview

  • Understanding Cisco TelePresence Endpoints

SIP and H.323 Basic Configuration

  • Understanding the Cisco Video Network
  • Understanding SIP, H.323, and the Cisco VCS
  • Backing Up, Restoring, and Upgrading the Cisco VCS
  • Configuring SIP with Cisco Unified CM
  • Exploring the Cisco Unified CM and Cisco VCS Dial Plans

Advanced Cisco VCS Features

  • Demonstrating Cisco VCS Security Policies and Authentication
  • Describing the Fundamentals of Subzones
  • Describing Transforms and Admin Policy
  • Implementing the FindMe Application on the Cisco VCS
  • Describing the Purpose of Zones on the Cisco VCS
  • Configuring Neighbor Relationships
  • Configuring Traversal Zones
  • Describing and Formatting DNS and ENUM Zones
  • Configuring Subzone Bandwidth Management
  • Describing Call Processing
  • Describing Regular Expressions
  • Describing and Installing Security Certificates
  • Describing Cisco Unified Presence on the Cisco VCS
  • Describing the Conference Factory
  • Using Redundancy
  • Troubleshooting the Cisco VCS

Video Conference Bridges

  • Understanding the Cisco TelePresence MCU
  • Setting Up the Cisco TelePresence MCU
  • Configuring the Cisco TelePresence MCU
  • Operating the Cisco TelePresence MCU
  • Customizing the Cisco TelePresence MCU
  • Understanding Global Conference Settings
  • Upgrading the Cisco TelePresence MCU
  • Understanding the Cisco TelePresence MSE 8000
  • Understanding the Cisco TelePresence Server
  • Understanding TIP
  • Troubleshooting the Cisco TelePresence MCU

Cisco TelePresence Conductor

  • Understanding the Cisco TelePresence Conductor
  • Configuring the Cisco MCU with VCS and Conductor
  • Configuring the Cisco MCU with Unified CM and Conductor
  • Configuring the TelePresence Server with the Conductor
  • Configuring the Cisco VCS with TelePresence Conductor
  • Configuring Cisco TelePresence Conductor Settings
  • Configuring the Cisco Unified CM and Conductor
  • Troubleshooting the TelePresence Conductor

Cisco TelePresence Management Suite

  • Understanding the Cisco TMS
  • Operating the Cisco TMS
  • Creating Conferences in the Cisco TMS
  • Understanding ISDN and IP Zones
  • Managing Permissions in the Cisco TMS
  • Troubleshooting the Cisco TMS


  • Understanding Cisco TMSPE
  • Configuring Cisco TMSPE Components
  • Deploying Cisco TMSPE for Provisioning
  • Provisioning Phone Books and Sending Account Information
  • Troubleshooting Provisioning Components

Cisco TelePresence Content Server (Optional)

  • Understanding the Cisco TCS
  • Configuring the Cisco TCS

Upon completing this course, the learner will be able to meet these overall objectives:

  • Define Cisco Business TelePresence Solutions components and architectures
  • Describe SIP and H.323 basic configuration
  • Implement advanced features of Cisco VCS
  • Implement Cisco TelePresence MCU, Cisco TelePresence Server, and the MSE 8000 Server as they interoperate with both the Cisco VCS and the Cisco Unified CM
  • Utilize Cisco Conductor for multiple multipoint control units or TelePresence Server management
  • Implement Cisco TelePresence Management Suite
  • Provision devices using TMS Provisioning Extension
  • Demonstrate how Cisco TelePresence Content Server interacts with other products within the Cisco Business TelePresence Solution (Optional)

This course is designed for:

  • Field engineers and helpdesk personnel who support Cisco Telepresence Solutions and applications
  • End-user technical staff such as video systems engineers and administrators

The following courses are recommended for further study:

  • TSOT -Cisco TelePresence Support and Operations Training
  • TICT – Cisco Telepresence Installation and Configuration Training
  • TTST- Cisco Telepresence Troubleshooting Training
  • UCM9VV- Cisco Unified Communications Manager for Voice and Video Deployments

For more information please contact us:

Enquiries in Johannesburg and Cape Town : pauli@velisaafrica.co.za

International Enquiries : hema.chugh@globalknowledge.ae

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