This event has passed.

Avaya : Avaya Session Border Controller Implementation and Maintenance

13 September 2018 @ 8:00 am - 17 September 2018 @ 3:30 pm

Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/avaya/voice/5u00090k.html

In this course, you will install, administer, and maintain Avaya Session Border Controller Enterprise (Avaya SBCE). Through lecture and hands-on labs, you will successfully install the SBCE, support Session Initiation Protocol (SIP) trunking, and administer remote SIP telephone users. In addition, you will perform packet captures, call traces, fault isolation activities, and other maintenance related tasks on the SBCE.

Content

1. Session Border Controller Overview

What is a Session Border Controller

2. SBC Design and Function

SBC in the Avaya Enterprise
VoIP Security Issues
The SBC Security Solution

3. The Avaya SBC Offer

The SBC Software Offer
Supported Hardware – SA and HA

4. SBC Standalone Installation

Planning the Standalone Implementation
Installing the Standalone SBC
Standalone Cabling – Portwell
Standalone Cabling – Dell

5. SBC High Availability Installation

Planning the High Availability Implementation
Installing the High Availability SBC
High Availability Cabling

6. Configure SIP Trunking

Configure the SBC for SIP Trunking
Tracing Tools

7. SBC Feature Applications (documentation only)

Signaling Manipulation
Capability Negotiation
Shared Control
Multi-SM

8. Mobile Workspace

Configuring the SBC for Mobile Workspace
IM and Presence Integration

9. IP Office Implementation

Planning the IP Office Implementation
Integrating the Avaya SBC with IP Office
SSL/VPN Configuration for the IP Office Implementation

10. Maintenance, Troubleshooting, and Other Resources

Monitoring
Troubleshooting
Documentation
Application Notes

Labs

Lab1: Logging into the SBC
Lab2: Prerequisites for SIP Trunking
Lab3: Administering the SBC for SIP Trunking
Lab 4: Test the SIP Trunking Configuration
Lab 5: Tracing Tools
Lab 6: Administering the SBC for Mobile Workspace
Lab 7: Test the Mobile Workspace Configuration
Lab 8: Configuring the SBC for Presence and IM
Lab 9: Validate the IM and Presence Integration

Objectives

Session Border Controller (SBC) functionality in SIP telephony configurations
Where and how the SBC is used in Avaya configurations
Security threats common to all VoIP systems
Direct VoIP media security threats
Examples of VoIP media attacks
Security solutions that the SBC provides
SBC evolution and software compatibility
Offerings and the configurations in which they are deployed
Required pre-installation tasks necessary for the standalone SBC
Hardware needed for the standalone SBCE installation
Tasks necessary for installing the SBCE
Tasks necessary for configuring the SBCE
Required pre-installation tasks necessary for the HA SBCE
Hardware needed for a high availability SBCE installation
Perform the tasks necessary for installing and configuring SBCs and the Element Management System (EMS)
Perform the tasks necessary for configuring the servers for high availability
Prerequisite conditions necessary for SIP trunking
Pre-installation procedures for SIP trunking
SIP trunking configuration
Test the SIP trunking configuration
Signaling manipulation
Capability negotiation
Shared control
Prerequisite conditions and procedures for mobile workspace implementation
Configure the SBC for secured mobile workspace
Test the mobile workspace configuration
Configure the SBC for presence and instant messaging (IM)
Validate the presence and IM configuration
Plan the implementation of the IP Office and SBC
Procedures used to configure the IP Office to integrate with the SBC
Configure IP Office SSL/VPN NAPT for SBC
Troubleshoot IP Office SSL/VPN errors
Perform common SBC monitoring and maintenance activities
Common SBC failure scenarios
Available troubleshooting tools
Commonly used SBC monitoring and maintenance tools and resources.
Perform troubleshooting procedures to isolate fault conditions
Documentation, resources, application notes, and the DevConnect site and the benefit of using those resources