After this course you will be able to use:

• Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
• Passwords and system security features used to protect system resources
• Use Element Manager via Unified Communications Manager (UCM) to perform system administration and management
• Access Restriction features used to control degrees of access
• Fundamentals of implementing a dialing plan and interpreting directory number data blocks
• Customer fundamentals and using Element Manager customer pages to enable and configure customer-level parameters
• Programming guidelines for digital and IP phones, including system-, customer-, and telephone-level requirements
• Use Element Manager Phones configuration tool to add, edit, search, swap, and move telephones per customer requirements
• List configuration using the List Manager feature
• IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
• Use Subscriber Manager to create, modify, and update subscriber accounts and user information
• Implement the Corporate Directory feature
• Route and trunk fundamentals
• Use Element Manager to configure circuit-based and virtual routes and trunks
• Enable the Traffic Report Collection feature and perform the steps required to view reports