Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/avaya/voice/5u00060k.html
Learn about troubleshooting and maintenance for Avaya Aura Communication Manager in this course. You will focus on Communication Manager Release 6.3 and the complementary Avaya Aura products: Communication Manager Messaging, Utility Server, and System Platform.
Topics you will cover include: Maintaining Communication Manager firmware, software, and service packs, Managing the backup and restore function, and Diagnosing and troubleshooting hardware faults, software alarms, and events.
Lab exercises simulate common hardware and software fault conditions providing you an opportunity to troubleshoot those faults as well as common administration problems. Related courseware references and embedded documentation supplement your training.
- Avaya Media Servers and Gateways Implementation Workshop Labs (ATC00838VEN)*
- Avaya Aura CM Architecture, Protocols, and Features (ATU01730WEN)*