Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/avaya/voice/5u00051k.html
In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions, creating a dial plan, setting up class of service (COS) and class of restrictions (COR), administering endpoints, performing system maintenance, and generating system reports. This course addresses CM release R5.2x through R6.3.
- Avaya Aura® Communication Manager Fundamentals (ATI01672VEN)
- Avaya Aura® Communication Manager and CM Messaging – Embedded Implementation (4U00030)