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Avaya : Avaya Aura® Call Center Elite Implementation and Maintenance
13 September 2018 @ 8:00 am - 17 September 2018 @ 3:30 pm
Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/avaya/voice/5c00091i.html
Learn to administer and configure the system and user features of Avaya Aura Call Center Elite.
Avaya Aura® Call Center Elite features are used to accomplish call routing and vectoring solutions for various business objectives. Through hands-on labs, you will learn to administer a call center using the Avaya Aura Communication Manager.
Pre-Requisites
- Avaya Aura® Communication Manager Basic Administration